Westgate Lakes Resort And Spa, Williamsburg

Our stay was quite the experience, providing some highlights but also a few frustrations. The rooms were spacious and well-equipped, perfect for our large family gathering. The staff offered great service, particularly at the pool and bar areas. Unfortunately, the dining options were lacking, especially breakfast. Overall, while there were some enjoyable moments, consistency seemed to be an issue throughout our stay.

Our experience at the resort was a mix of highs and lows. While the spacious rooms and great recreational activities were definitely highlights, the pressure from sales pitches regarding time shares was quite off-putting. The proximity to attractions added value, but the pressure tactics used by the staff really took away from our relaxation.

During my stay, I faced numerous issues that really impacted my experience. While the room itself was lovely, it was not cleaned properly, and the service left much to be desired, particularly with the rude duty manager. Nonetheless, I appreciated the spaciousness of the room and the beautiful layout of the property. Unfortunately, the lack of proper maintenance and assistance tarnished my overall impression.

My recent stay at the hotel left a lot to be desired. While the spacious layout of the rooms gave my family room to breathe, cleanliness was seriously lacking, and we encountered a range of issues that made our experience quite unpleasant. We enjoyed some amenities, but the noise level and service issues diminished what could have been a relaxing getaway.

The hotel offers spacious accommodations and a variety of recreational activities, making it a worthwhile place for families. The initial check-in was somewhat smooth, but there were significant hiccups during the stay, from room accessibility to delayed maintenance. Overall, the management did try to rectify issues, but there's still room for improvement in service quality and responsiveness.